SmartGames.AU (we, us, our) complies with the Privacy Act 1988 (the Act) when dealing with personal information. BrainyBand.NZ (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information.

Personal information is information about an identifiable individual. It includes, without limit, name, address details, and personal preferences.
This policy sets out how we will collect, use, disclose and protect your personal information.

This policy does not limit or exclude any of your rights under the Acts mentioned above. If you wish to seek further information see www.legislation.gov.au and www.legislation.govt.nz.

We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
This policy was last updated in February 2024.

We collect personal information about you from:
· you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products.
· third parties where you have authorized this or the information is publicly available.

If possible, we will collect personal information from you directly.

We will use your personal information:
· to verify your identity
· to provide products to you
· to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
· to bill you and to collect money that you owe us, including authorising and processing credit card transactions.
· to respond to communications from you, including a complaint.

We will take reasonable steps to keep your personal information safe from loss, unauthorized activity or other misuse.

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.

A "cookie" is a small text file that is placed on a device when it is browsing a website to enable the host of the website to store information about the use of the website by that device. We use cookies and similar technologies for the following key purposes:

• To measure traffic patterns, to determine which areas of our websites have been visited, and to measure transaction patterns in the aggregate
• To research our users' habits so that we can improve our products
• To operate our websites efficiently with a high level of functionality
• To learn about your preferences so that we can present you with web content and advertising that is relevant to you
• To produce data on web traffic and customer web activity through our website or apps

While we use cookies to improve our customers' online experience, if you do not wish to allow cookies then you can choose to disable cookies (for all sites) from within your browser settings.

If you have any questions about this privacy policy, or our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us via the emails located below.